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ISO 9001 - Quality management

ISO 9001 describes the requirements for a quality management system. The requirements are formulated in such a general way that their application is ensured for companies/organisations/institutions in all sectors.

ISO 9001 - Quality management

ISO 9001 describes the requirements for a quality management system. The requirements are formulated in such a general way that their application is ensured for companies/organisations/institutions in all sectors.

Summary

ISO 9001 describes requirements and does not make regulations. The requirements describe what needs to be fulfilled, but not how this is to be achieved by an organisation. This provides a tried and tested framework for aligning an organisation's processes with its objectives.

ISO 9001 focuses on the impact of activities within the organisation. It is not about writing extensive documentation

The ISO 9001 standard is the most widely used management system in the world. More than 840,000 organisations at approx. 1,250,000 locations worldwide are currently certified. In Switzerland, approx. 7,100 organisations, i.e. less than approx. 10% of all companies (CH: approx. 65,000 companies, excluding micro-enterprises).
Certified organisations want to belong to the elite.

The ISO 9000 family of standards consists of 3 parts:

  • ISO 9000 - Basics and terms
    ISO 9001 - Requirements (= basis for certification)
    ISO 9004 - sustainable success of an organisation

 

Other standards belong to the ISO 9000 family of standards.

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