ISO 9001 - Quality management
ISO 9001 describes the requirements for a quality management system. The requirements are formulated in such a general way that their application is ensured for companies/organisations/institutions in all sectors.
ISO 9001 - Quality management
ISO 9001 describes the requirements for a quality management system. The requirements are formulated in such a general way that their application is ensured for companies/organisations/institutions in all sectors.
Summary
ISO 9001 describes requirements and does not make regulations. The requirements describe what needs to be fulfilled, but not how this is to be achieved by an organisation. This provides a tried and tested framework for aligning an organisation's processes with its objectives.
ISO 9001 focuses on the impact of activities within the organisation. It is not about writing extensive documentation
The ISO 9001 standard is the most widely used management system in the world. More than 1.1 million organisations are currently certified. In Switzerland, around 15,000, i.e. less than 5% of all companies. Certified organisations want to belong to the elite.
The ISO 9000 family of standards consists of 3 parts:
- ISO 9000 - Basics and terms
ISO 9001 - Requirements (= basis for certification)
ISO 9004 - sustainable success of an organisation
Other standards belong to the ISO 9000 family of standards.
Development
The first version of ISO 9001 was published in 1987. Further versions were published in 1994, 2000, 2008 and 2015. The 2000 version introduced the management principles and the process-orientated approach. In the 2015 version, the focus was placed on the consideration of risks and opportunities and the concept of competence was expanded to include knowledge management.
The next scheduled review is due in 2026.
The vote in July 2023 on the early revision against waiting until 2026 ended 36 : 25 with 17 abstentions.
An early revision will be carried out.
The following topics are up for discussion:
- Resilience
- Supply chain management
- Change management
- Sustainability
- Dealing with risks
- Knowledge of the organisation
Further procedure:
A working group is set up to drive the project forward.
Utilisation & Benefits
Clients
- the requirements are fulfilled
- Reliability
- availability
- Maintainability
Employees
- Working conditions
- Job satisfaction
- Occupational health and safety
- transparency
- Safety and security
Owners and investors
- return on investment
- Result
- Market share
- Return on investment
Suppliers and partners
- stability
- reliability
- mutual understanding
Company
- Compliance with laws and guidelines
- Occupational health and safety
- Environmental influences
- Safety and security
What you need to know
A whole family of standards is available for quality management.
The requirements for a quality management system are listed in ISO 9001. Certification is carried out in accordance with this standard.
You can use the checklists from our shop to check your system.
The basis for quality management: The 8 quality principles
Requirements for documentation
Definition: Document
To prepare for certification and as support for internal audits, we make our checklists available free of charge in the Swiss Safety Center Shop.
You can find our range of solution-orientated seminars for specific topics and courses, e.g. to become a certified quality manager, on the Swiss Safety Center Akademie website.
