IN-Qualis - Quality standard for work integration

IN-Qualis is a standard that describes the requirements for a quality management system. It was created specifically to ensure and develop quality in the area of labour integration services. 

The standard was previously known as SVOAM. Following the revision in 2017/2018, the successor standard was published on 1 March 2019 under the new name IN-Qualis:2018.

Contact

Heinrich A. Bieler

Heinrich A. Bieler

Head of Division Certifications

E-Mail: heinrich.bieler@safetycenter.ch

Work integration organisations support people with special needs in their social integration and integration into the labour market or into a training position (basic vocational training) with the aim of (re-)establishing, improving or maintaining their employability.

The standard offers modular elements with the help of which work integration organisations can establish and operate a quality management system.

 

Offers to promote social and professional integration are provided in various areas in which the quality standard can be applied:

  • Unemployment insurance,
  • disability and accident insurance,
  • social welfare and
  • migration sector.

 

The content of the programmes can vary:

  • Offers with internal work opportunities (e.g. workshops, internal companies, studios, group programmes),
  • programmes with work opportunities in external companies (e.g. in the private sector, NPOs or public administration),
  • individual counselling (job coaching) and educational opportunities.

Summary

The standard has a modular structure and therefore takes account of different requirements.

Module A: Management and organisation 
(compulsory module, can be substituted by ISO 9001)
  • Requirements of a generic nature for management and support processes as well as organisational development.
Module B: Admission and support process
(compulsory module, not substitutable)
  • Basic requirements for case management. Labour integration can only be successful if the offer matches the needs and abilities of the participants.
Module C1: Internal job opportunities
(elective module, not substitutable)
  • To be used if own work and employment opportunities are offered (internal workshops, internal operations, studios, group programmes, etc.)
Module C2: Work opportunities in external companies
(elective module, not substitutable)
  • A network of partner companies is made available (private sector, NPOs, public administration).
Module C3: Individual counselling
(elective module, not substitutable)
  • Offer individual counselling (coaching).
Module C4: Education
(elective module, can be substituted by eduQua)
  • Educational offers that serve to qualify for the labour market (language courses, specialist courses).

 

The regulations and the standard as well as further information can be found on the website of IN-Qualis (Arbeitsintegration Schweiz).

Development

The SVOAM standard underwent a comprehensive revision in 2017/2018.

The revised quality standard IN-Qualis:2018 came into force on 1 March 2019.

The transition from SVOAM to IN-Qualis is regulated in the transitional provisions for IN-Qualis. All systems must be converted from SVOAM to IN-Qualis by 1 March 2022 at the latest.