Culture, sport, tourism

Satisfied guests come back and advertise by word-of-mouth - the quality of service is a decisive success factor for your company! Guest expectations are not always expressed explicitly. Requirements are often taken for granted to such an extent that they are not communicated. Quality is therefore also what the guest wants without explicitly asking for it. Guests are satisfied when their expectations are exceeded.

You benefit from the establishment of a functioning quality management system, because the success of service companies is closely linked to quality. Services always affect guests directly. Quality defects cannot be sorted out, as is possible in production. With the Swiss Safety Center certification mark, you can effectively demonstrate your competence to the public.